Refund policy
Return and Refund Policy 🌸
Due to the intimate nature of our products,
we do not accept returns.
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⚠️ All sales are final.
Lingerie is a personal item — for hygiene and safety
reasons, we are unable to accept returns once an order
has been delivered.
Please check your size carefully before ordering.
Our size guide is available here: /pages/size-guide
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✅ Exchange in case of defect only
If you received a damaged or defective item,
we will replace it free of charge.
How to request a replacement:
1. Email us at tanchik2873@gmail.com within 7 days of delivery
2. Attach clear photos of the defect
3. Include your order number
4. We will review and send a replacement within 5–7 business days
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We carefully inspect every item before shipping
to ensure the highest quality.
Questions? Contact us:
tanchik2873@gmail.com 🌸